- HOME
- /
- EDI TRADING PARTNERS
- /
- CHEWY EDI
Chewy EDI: The Complete Supplier
Compliance Guide
Chewy EDI: The Complete Supplier
Compliance Guide
Get Chewy EDI compliant, drop-ship ready. Live in 7 to 10 days.
What Is Chewy EDI?
Chewy is the leading online pet food and supplies retailer with over $11 billion in annual net sales. As a primarily eCommerce and fulfillment-center-driven business, Chewy requires fast, accurate EDI from every supplier, especially for its growing autoship subscription program.
Chewy uses the ANSI X12 EDI standard and supports VAN and AS2 connectivity.
If you are new to EDI, start with our Beginner’s Guide to Implementing EDI before diving into Chewy-specific requirements.
Required EDI Documents
| DOCUMENT | NAME | DIRECTION | PURPOSE |
|---|---|---|---|
| EDI 850 | Purchase Order | Chewy to You | Order for fulfillment |
| EDI 855 | PO Acknowledgement | You to Chewy | Confirms order acceptance |
| EDI 856 | Advance Ship Notice | You to Chewy | Shipment details and tracking |
| EDI 810 | Invoice | You to Chewy | Billing |
| EDI 846 | Inventory Inquiry | You to Chewy | Stock feeds (drop-ship) |
| EDI 997 | Functional Acknowledgement | Either | Confirms document receipt |
Get Approved as a Chewy Vendor
This happens between you and Chewy's merchandising team before any EDI work begins. Once your products are accepted, Chewy's vendor onboarding team will provide your EDI requirements.
Receive EDI Specifications from Chewy:
Chewy provides detailed mapping specs, testing requirements, and connectivity instructions through their vendor onboarding team. Drop-ship vendors will receive additional requirements for inventory feeds and tracking.
Get Your GS1 Identifiers
Chewy requires GS1-compliant UPC/GTIN codes on all products and proper labeling on shipping cartons. Register at gs1us.org if you do not have these yet.
Connect with Elevate
This is where we take over. When you sign up with Elevate, our team sets up your VAN or AS2 connection to Chewy (Chewy supports both), maps all required EDI documents to Chewy's specifications including drop-ship documents like EDI 846 inventory feeds if applicable, and handles all communication with Chewy's EDI team.
Test and Certification
Chewy requires testing before you go live. We submit test documents, validate ASN timing and accuracy (which is especially critical for Chewy's fulfillment centers), and get you certified. Most suppliers complete testing within 1 to 2 weeks.
Go Live
Orders start flowing. Elevate monitors your document traffic, catches late or inaccurate ASNs before they become chargebacks, and keeps your maps updated whenever Chewy changes their specs. For drop-ship vendors, we also monitor your inventory feed accuracy.
Commerce or TrueCommerce.
Chewy Chargebacks and Compliance
Top risk: Late or missing ASNs. As Chewy's fulfillment centers plan to receive ASN data, late or missing ASNs are more disruptive here than at brick-and-mortar retailers. For drop-ship vendors, order cancellations from inventory errors are equally costly.
Elevate’s real-time document monitoring catches mismatches and errors before they become chargebacks. We also update your maps when Chewy changes specifications, at no extra cost.
How Elevate Protects You from Chargebacks
Real-time Monitoring
We watch your 997 and 824 messages and catch rejections before they become chargebacks.
Automated ASN Generation
No manual error in the most chargeback-prone document.
Proactive Compliance Updates
We update your maps when Chewy changes specs, at no extra cost.
ERP Integration
Data flows from your backend system directly. No re-keying, no human error.
Still Have Questions About How to Get EDI Compliant with Chewy?
Our team has helped multiple suppliers get Chewy-compliant. Let us walk you through it.
Frequently Asked Questions
A: With Elevate, simple setups go live in 7 to 10 days. More complex configurations take 2 to 4 weeks.
A: Yes. Drop-ship vendors usually face tougher requirements including real-time inventory feeds (EDI 846), faster PO acknowledgement windows, and carrier tracking integration. Elevate handles all drop-ship document types.
A: Late or inaccurate ASNs and order cancellations from inventory errors.
A: Yes. Single dashboard, all partners configured separately.